![]() I tried to save the moment, and avoided all further interactions. And her eye contact was very aggressive as if she would use words. Pros: "It could be better, the flight attendance one of them was overwhelmed and I could feel her attitude, although she made an accidental movement on my foot she never apologized. If they can't even keep a plane clean or have the appropriate safety cards, what else are they not maintaining. How did they expect people who read Romanian or Russian (the local languages) or English to understand it! On top of that, the plane was easily 20 years old or more and dirty. The safety card in the back seat pocket was written in ARMENIAN – and Armenian only, thanks to the plane having been leased and Air Moldova not appropriately changing the safety cards. In addition to rude employees, the airline is clearly in violation of safety regulations. Go to the bus NOW!” I once again told her that it was not my fault I got delayed and she again yelled “NOT MY PROBLEM”. ![]() After she checked my boarding pass, I tried to repack and she again yelled “There is no time. When I told her that it was not my fault that I arrived late since there was a delay at security, she said “Not my problem!”. When I searched for my pass, she again yelled and said “NOW!”. When I told her I needed to pack, she yelled that there was “no time for that”. I arrived at the gate and the extremely rude Air Moldova gate agent on duty yelled at me and demanded that I give her my boarding pass. Since it was past my boarding time, I grabbed my bags from the conveyor belt once past security without having time to repack. Due to a delay caused by Frankfurt security (and no fault of my own), I was delayed in reaching the gate. I was at Frankfurt (FRA) airport waiting to board Air Moldova Flight 864 to Chisinau (KIV). This was perhaps the RUDEST airline experience I've ever experienced. What kind of customer service is this? Forgetting about all the other passengers? Creating a situation of panick just because of how unprofessional they are? You can be the most comfortable or cheapest airline company and add all the luggage and food you want but if your crew doesn't know anything in customer service the customer will fly with a different company next time!"Ĭons: "The Soviet Union wants its airline back. Also every time they passed by the would hurt my shoulder or my arm with out even apologize. 7 ppl standing in the way of customers, a male attendant touched my shoulder with his private parts at least 5 times. The poor woman was ill and the entire crew was surrounding her. She had an intense migraine because of the high pressure, clearly the woman was not used to fly very often. Also in the middle of the flight a woman started feeling very bad. I asked the staff if it was possible at the time of landing to get out with the business class or somehow to get out before everybody else, but they were completely useless. The staff never gave us an explanation about what happened at the JFK I flew for 10 hours scared and stressed out. The flight was 1 hour and 45 min late and I had another flight to get in Istanbul to get to my final destination. Cons: "First of all the staff needs to work on their customers service.
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